In March 2011, China National SINOTRUK Trucks General Assembly Plant implemented the annual implementation opinions in accordance with the quality responsibility, adhered to the principle of “three self-control†and “three spares†and implemented the principle of quality responsibility and fully implemented the 2011 assembly quality responsibility award and punishment for the assembly plant. The measures have formed a new model for the implementation of the four-in-one indicator, decomposition, appraisal, and reward, as well as the implementation of quality responsibility for strict rewards and penalties.
In order to fully cover the entire vehicle assembly, adjustment, inspection and integration of quality responsibility implementation mechanism, China National Heavy Truck Truck Assembly Plant adhere to the 80/20 principle, the establishment of a comprehensive management center and workshop director as the core point of integration of quality Responsibility for the implementation of the network, to achieve a close combination of responsibility, power, profit, and interlocking quality responsibility management process.
After the workshop director was responsible for the overall quality responsibility, the quality engineer was responsible for the specific quality responsibility, and the on-site management personnel were responsible for the specific quality responsibility, the Sinotruk truck unit general assembly plant further extended the implementation of the quality responsibility to the team and individual and implemented the work. The responsibility system for process and quality responsibility has further clarified the quality responsibilities at all levels of management and each employee. The company has truly fulfilled the requirements of quality management with complete traceability of quality and implementation of quality responsibility.
First of all, China National Heavy Truck Trucks Co., Ltd.'s total assembly plant strives to implement quality indicators and responsibilities. In accordance with the principle of being practical and pragmatic, the Sinotruk truck assembly plant has signed a quality responsibility task statement with the workshop directors, clearly stating that the workshop director must be responsible for quality management and quality responsibility. In the aspect of disassembling duties and authority, measurement methods, cycle, and plans, China National Heavy Truck Trucks General Assembly Plant ranked the core indicators of quality responsibility, such as “Audit review, customer satisfaction, and one-time delivery acceptance rateâ€, for each workshop according to the mission statement. An annual and monthly “Quality Responsibility Tracking Book†has been set up to fully supervise the overall assembly plant managers at all levels to take the lead, set an example, strictly reward and punish, and implement responsibility.
Secondly, the assembly plant also focused on the implementation and detailed development of a single quality responsibility assessment plan. For the different nature of the work of each unit, the characteristics of their respective management, China National Heavy Truck Truck Group Co., Ltd. takes the method of classification assessment, the implementation of feedback and other methods, focusing on strengthening the single-time quality control of full-time control and timely tracking. Based on Audit quality review of group companies and truck companies, quality feedback information from sales companies and marketing departments, and quality information and rectifications found in the general assembly plant's own daily inspections, the assembly plant will follow the quality issues. The “key, important, and general†degree is divided into three categories: A, B, and C. The amount of quality responsibility assessment is comprehensively set, and the responsibilities of the “top leaders†of the unit are assessed according to corresponding proportions.
Finally, China National Heavy Truck Trucks General Assembly Plant has also established a “quality responsibility incentive mechanism†corresponding to the indicators, and realized the “combination of reward and punishment†for the implementation of quality responsibility. The assembly plant determines: When the vehicle assembly adjustment Audi value quality assessment deduction score is less than 10 points for each responsibility score, that is, the key reward workshops and related persons in charge; a pass inspection pass rate ratio indicators increase every 1%, according to the degree of improvement Reward shop. In order to tap into the quality improvement potential of the majority of employees, the assembly plant will include the number of quality improvement proposals in the scope of assessment; report the data of the index plan on schedule, and feedback the assessment and implementation of the assessment in the same month.
Recently, China National Heavy Truck Trucks General Assembly Factory, in accordance with the latest quality responsibility rewards and penalties, made a serious report on the related quality responsibility accidents that occurred in the two workshops at the whole plant meeting, and also the workshop director and quality engineer of the related liability sheet. They are subject to stringent quality responsibility assessments. On this basis, in accordance with the "three non-disclosure" principle, the relevant workshops are also required to formulate stringent rectification measures to ensure that "responsibility implementation, staff training, process rectification, and responsibility tracking" are fully implemented to individuals.
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